FAQ

Custom and personalized orders

We don't personalized our items, but please contact me if you have any questions.

Gift wrapping and packaging

If you want to have something special - gift wrap or a small note - just let us know via convo.

Wholesale availability

Yes, our cat houses are available for the wholesale. Don`t forget to add your contact information if you are interested in cooperation.

Shipping & Delivery time & Delays

It takes at least 10-18 business days for a package to arrive to Europe (to Italy and Spain it takes a little bit more), 8-18 business days to USA, 14-25 days to Latin America, the Caribbean and Asia. To Canada, Australia, New Zealand - 14-25 business days.
International shipping is unpredictable and delays happen at the customs. For international orders, once the package has left the Ukraine, it becomes a subject to your local post office.