Shipping policy
ORDER PREPARATION
The time we need to prepare an order for shipping (delivery) is 5-7 business days. But usually we are doing everything possible to send your order ASAP. Please NOTICE that we prepare and ship orders on BUSINESS days from Monday to Friday, which not includes weekends. Saturday and Sunday are not counted as part of shipping days. Also we want you to know that sending or preparing and shipping (delivery) are 2 different processes. And each has its own term.
SHIPPING
FREE SHIPPING
Because of the unpredictability of customs and the backlog of imported items into
countries, INTERNATIONAL packages CANNOT BE GUARANTEED by a certain date. For international orders, once the ordered item has left the Ukraine, we can’t guarantee delivery. This is subject to your local post office.
We ship with UPS and Postex Servise
Tracking Number will be provided.
_______________________
- We take full responsibility for our products, for its shipping, delivery and in case of damage or loss during delivery (after certain term of your type of shipping) we can send you new product. So there are no reasons to be worried :)
- Our products have the highest quality. We pay careful attention to details of all our items. And we so adore and love the process of making wooden things just for you and that’s why all of our goods so amazing!
_______________________
Because of the unpredictability of customs and the backlog of imported items into
countries, INTERNATIONAL packages CANNOT BE GUARANTEED by a certain date. For international orders, once the ordered item has left the Ukraine, we can’t guarantee delivery. This is subject to your local post office.
We ship with UPS and Postex Servise
Tracking Number will be provided.
_______________________
- We take full responsibility for our products, for its shipping, delivery and in case of damage or loss during delivery (after certain term of your type of shipping) we can send you new product. So there are no reasons to be worried :)
- Our products have the highest quality. We pay careful attention to details of all our items. And we so adore and love the process of making wooden things just for you and that’s why all of our goods so amazing!
_______________________
Estimated shipping times
- Canada: 7-22 business days
- India: 15-25 business days
- Italy: 7-19 business days
- Malta: 15-22 business days
- Mexico: 15-25 business days
- Japan: 7-19 business days
- Portugal: 7-19 business days
- United Kingdom: 7-19 business days
- United States: 7-19 business days
- Europe: 7-19 business days
- Australia, New Zealand and Oceania: 15-22 business days
- Asia Pacific: 15-22 business days
- Latin America and the Caribbean: 15-22 business days
- North Africa and the Middle East: 15-22 business days
- Sub-Saharan Africa: 15-22 business days