Straightforward Yet Unique Guide to Your Order and Delivery
Process Crafting Time
Once you've placed an order, give us 3 - 5 business days head start to masterfully craft your item.Weekends and holidays? That's when we hit the pause button to recharge our creative batteries. You'll get a "ready to ship" notification when your item is, well, ready to ship.
We deliver our works of art globally, and our courier of choice is DHL, Express, DPD, FedEx and UPS delivery companies.
Expect 8-18 business days for your parcel to arrive.
In the spirit of making your shopping spree hassle-free, we welcome all the major cards, be it debit or credit, from every nook and cranny of the globe.
Got a PayPal account? You can use that too. Our prices strut around in their U.S. Dollar outfits. If a refund gets the green light, it'll dash back to you in a snappy 1-3 business days.
As soon as your order hits the road, an email with a tracking number will boogie its way into your inbox. Give it a two-day grace period to come alive on the tracking stage. If 14 days pass and you're hearing crickets, shoot an email to firstname.lastname@example.org—just toss in your name and order number for a swift resolution.
Sorry, but PO boxes are our "Forbidden Zone"—we can't ship there.
Returns & Refunds
You've got a 30-day grace period to return items that are still in their original, untouched glory. You'll be on the hook for the cost of shipping a return, but if the item shows up damaged, rest assured we'll collaborate to find a fair and square solution.
You're not sailing solo here. Got pressing queries? Connect with us at email@example.com or hit us up via our contact form.